An agency's risk does not stop at the edge of a cloud environment. It follows every user, workflow, integration, release, and operational decision. Gov2Biz applies layered protection across the platform so agencies can modernize critical regulatory services with a security program designed for the work behind them.
For a regulatory agency, a security event can become an operational event almost immediately. Staff may lose access to the records they need. Applicants may be unable to complete time-sensitive work. Inspections, enforcement, licensing, and revenue collection may slow or stop. The public impact can extend well beyond an IT team.
Gov2Biz addresses that risk through defense in depth. Instead of relying on a single technology or control, we use overlapping safeguards intended to prevent avoidable exposure, constrain access, surface potential threats, and support a deliberate response.
Government data moves through different states: submitted by the public, reviewed by staff, exchanged through integrations, stored for agency use, and preserved through backups. Protection has to follow that movement.
Gov2Biz applies safeguards to customer data while it is transmitted, stored, processed, and backed up. Customer data and backups remain in the United States. Access and data handling are governed within the control environment reviewed through our annual SOC 2 Type II examination.
Payment information follows a deliberately separate path. Gov2Biz redirects users to third-party payment providers, which collect and process cardholder data. Cardholder data does not enter the Gov2Biz environment.
The goal of access control is not simply to keep people out. It is to let authorized people perform the work they are responsible for without giving them unnecessary reach.
Gov2Biz governs access according to defined roles, business need, and administrative responsibility. Privileged and operational access is restricted within our control environment. Customer-facing identity and authorization requirements are documented for the specific agency implementation, because a licensing division, an inspector, a system administrator, and a member of the public should not all interact with the platform in the same way.
Gov2Biz operates in AWS GovCloud (US), but secure infrastructure is only the foundation. AWS protects the underlying cloud infrastructure. Gov2Biz remains responsible for the security of our applications, cloud configurations, access, monitoring, operations, and customer-data handling within our environment.
Customers also retain responsibilities for their users, endpoints, access decisions, integrations, and configurations. Making those boundaries explicit gives an agency a more accurate picture of its risk than a cloud logo alone ever could.
Understand cloud responsibilitiesThe platform changes. Threats change. Dependencies and operating conditions change. Security therefore has to be continuous.
Gov2Biz maintains processes for monitoring the environment, identifying potential security issues, evaluating vulnerabilities, and coordinating remediation according to risk. Security work continues after release and feeds back into development and operations.
External researchers can also report suspected vulnerabilities through our responsible-disclosure process. A clear reporting path helps useful information reach the people who can assess and act on it.
Report a suspected vulnerabilityStrong prevention reduces risk, but responsible security planning also assumes that unexpected events can occur.
Gov2Biz maintains an incident-response program for assessing, containing, investigating, and recovering from security events. Our recovery program includes backup and disaster-preparedness practices designed to help restore service and limit operational impact. Customer communications and notification obligations follow the applicable agreement and legal requirements.
Gov2Biz completes a SOC 2 Type II examination annually. The current examination covered Security, Availability, Processing Integrity, Confidentiality, and Privacy from April 16, 2025 through April 15, 2026. No exceptions were noted.
That matters because a Type II examination looks at whether controls operated over a period of time. It gives procurement and security teams a stronger basis for evaluation than a point-in-time claim or a list of product features.
Review SOC 2 scope and report accessGov2Biz uses defense in depth, with safeguards across data protection, access, cloud infrastructure, software delivery, monitoring, vulnerability management, incident response, backup, and recovery.
Yes. Gov2Biz customer data remains in the United States, including backups.
No. Gov2Biz redirects users to third-party payment providers, which collect and process cardholder data outside the Gov2Biz environment.
Yes. Gov2Biz completes a SOC 2 Type II examination annually across all five AICPA Trust Services Criteria categories.
No. AWS GovCloud provides government-focused cloud infrastructure, but an application's authorization status depends on its own scope, controls, assessment, and approval.
Qualified organizations in an active procurement can request the current Gov2Biz SOC 2 Type II report and other available security documentation under NDA.
