About Customer
Our client is a state-level alcohol regulatory agency and one of the largest of its kind in the United States. The agency oversees the licensing and regulation of over ~66,000 businesses, supported by a staff of over ~600 employees. The agency processes about 100,000 licenses and permits each year and collects ~$300M in annual payments across taxes and fees.
Business Challenges
Gov2Biz Alcoholic Beverage Regulation suite is a centralized hub for all regulatory functions including public facing, licensee facing as well as internal operations. It is a single platform serving licensing, inspections, protests, audits, enforcements, excise taxes, label approvals, complaints, public information as well as accounting.
Online portal for self-service and eliminating duplicate data entry
End-to-end enforcement with live data cross-department sync
Online risk-based inspections to reduce workload
Real-time sync with enforcement and other departments for better decisions
Tax filing, auditing and payment for 360-degree view of licensee
Gov2Biz replaced 18 disparate systems that slowed down licensing, hindered efficiency and customer satisfaction. Our solution allows the agency to complete its core work more efficiently and allow public users to easily submit information and applications online while experiencing faster processing times, all from a single system.
Watch the video above where the CIO of TABC unveils AIMS to the industry.
The TABC Licensing Director explain how AIMS will help licensees and TABC.
In the above video, the Director of Excise tax and marketing practices explain what AIMS will do for TABC.
