Karthik Agarwal, CEO of Gov2Biz Inc, will be speaking at the Tennessee Digital Government Summit in Nashville on May 5, joining conversations around AI readiness, operational modernization, and government service delivery.
Book a private meeting — this is not conference registration.
Before plugging in the tools, organizations must reanalyze their fundamental processes. This session explores the essential change management exercises required to shift organizational mindsets and prepare for a digital-first future. We will discuss the strategic necessity of auditing legacy workflows and how to stand up a Business Process Management team to define exactly what problems need solving before applying automation. By focusing on a “problem-first” rather than a “tool-first” approach, leaders will learn how to build a scalable foundation that ensures AI implementation drives meaningful results rather than just automating existing inefficiencies.
MODERATOR
Crystal Haring
Artificial Intelligence Administrator, Finance and Administration, Strategic Technology Solutions, State of Tennessee
Speaker
Rajesh Santhanam
Principal, KPMG
Speaker
Karthik Agarwal
CEO, Gov2Biz, Inc.
Speaker
Kendrick Vaughns
Technical Director, Department of Human Services, State of Tennessee
