About Customer
The Texas Alcoholic Beverage Commission (TABC), established in 1935, is the second largest alcoholic beverage regulatory agency in the United States. TABC oversees the licensing and regulation of over 56,000 businesses and 1.2 million licensed individuals, supported by a staff of over 600 employees.
Business Challenges
Alcohol Industry Management System (AIMS) powered by Gov2Biz is a centralized hub for all of TABC’s regulatory functions including: public facing, licensee facing as well as internal operations. It is a single platform serving: licensing, inspections, protests, audits, enforcements, excise taxes, label approvals, complaints, public information as well as accounting.
Gov2Biz replaced 18 disparate systems that slowed down licensing, hindered efficiency and customer satisfaction. AIMS allows TABC to complete its core work more efficiently and allow public users to easily submit information and applications online while experiencing faster processing times — all from a single system.
Watch the video above where the CIO of TABC unveils AIMS to the industry.
The TABC Licensing Director explain how AIMS will help licensees and TABC.
In the above video, the Director of Excise tax and marketing practices explain what AIMS will do for TABC.